Murray G. Ross
(1967) defines community organization as a “process by which a community
identifies its needs or objectives, gives priority to them, develops confidence
and will to work at them, finds resources (internal and external) to deal with
them, and in doing so, extends and develops cooperative and collaborative
attitudes and practices in the community” Community organization is a process
by which the capacity of the community to function as an integrated unit grows
as it deals with one or more community problems. The task of the professional
worker in community organization is to help, initiate, nourish, and develop
this process. His task is also to make this process conscious, deliberative,
and understood.
The fundamental
aspect of the community organizations is the principle of " Co-operative
spirit" which promotes the people to unite together to address a common
issue.
According to the
definition, community organization involves two major interrelated concerns:
a.
the interaction process of working with an action
system which includes identifying, recruiting and working with the members and
developing organizational and interpersonal relationships among them which
facilitates their efforts; and
b.
the technical tasks involved in identifying problem
areas, analyzing causes, formulating plans, developing strategies and
mobilizing the resources necessary to have effective action.
Community organization adopts two
approaches;
a.
Need-Resources Adjustment approach,
b.
Social Relationships” approach
The
distinguishing features of community organization practice are derived largely
from the three dimensions.
a.
The nature of its setting and focus– the community and
its problems,
b.
The nature of its goals – enhanced functional capacity
of the community and its ability to influence the social welfare policy, and
c.
The techniques it employs towards affecting the
inter-personal and inter-group relationships of the members of the community.
Principles of community organization
Principles of
community organization, in the sense in which the term is used here, are generalized
guiding rules for sound practice.
a.
Discontent with existing conditions in the community
must initiate and/or nourish development of the association.
b.
Discontent must be focused and channeled into
organization, planning, and action in respect to specific problems.
c.
Discontent which initiates or sustains community
organization must be widely shared in the community.
d.
The association must involve leaders (both formal and
informal) identified with, and accepted by, major sub-groups in the community.
e.
The association must develop active and effective lines
of communication both within the association and between the association and
the community
f.
Principle of involvement-community member’s involvement
in the change process should be made as free as possible without any
restriction.
g.
Principle of agreed upon goal-the change process should
be agreed towards the goal/objective that have been agreed on by the members
(prioritized goals).
h.
Identification, mobilization and utilization of the
available resources:
COMMUNITY ORGANIZATION
MODELS
Rothman has introduced three basic models of community
organization. They are:
Locality Development
Model
Locality development model is a method of working with
community groups. It was earlier used by the settlement houses. Here the
important focus is about the process of community building. Leadership
development and the education of the participants are the essential elements in
the process.
The basic belief is that communities have some common needs
and interests and once the people realize this need and work together
democratically they can take appropriate steps to improve the quality of life. Here
the role of the community organizer is to enhance the involvement of the people
in the community and help the community to plan and help them find a solution
to the problem. It is similar to work of community development, which is done
in the underdevelopment world.
Social Planning Model
It refers to the type of community work
where a worker or agency undertakes an exercise of evaluating welfare needs and
existing services in the area and suggests a possible blue print for a more
efficient delivery of services; it is termed as social planning. It is
concerned with social problems For example Housing, education, health,
childcare and so on. Its aim is to affect a large population. The community
planner works in greater capacity with the government and is often identified
with power structure of the community but interested in the needs and attitudes
of the community.
Social Action Model
Social action is
a strategy used by groups or sub communities or even national organizations
that feel that they have inadequate power and resources to meet their needs. So
they confront with the power structure using conflict as a method to solve their
issues related to inequalities and deprivation. In this type of community organizations
the community organizer uses all means to pressure the power structure to give
in to demands. The role of organizers may differ depending the issues they get
involved in. The role may be of advocate, activist, agitator, broker or negotiator.
This model was commonly used during the 1960's. This has been used as a means
to redress the social problems of the nation, redistribute the resources and
power to the poor and powerless. Social action as model has an important role
in community organization.
COMMUNITY ORGANIZATION PROCESS
·
Identify the community of interest
·
Identify the community organization issue
·
Mobilization of community members
·
Identify of intervention strategies - planning for action
·
Action
·
Evaluation and feedback
Process of Community
Organization
Mc
Kenzie and Smeltzer synthesized the works of other several scholars and came up
with a 10 step approach to community organization
1. Recognition of the problem
The
process of community organization begins when somebody recognizes the existence
of a problem and decides to do something about it. If those who initiate the
process are members of the community, this is referred to as grass root or
citizen initiated or bottom up approach
Where
the process is initiated by individuals from outside the community, this is
referred to as top-down or outside –in approach, not every one can be an
effective organizer who has a rare combination of attributes and skills.
2. Gaining entry into the
community
After
recognition of the problem the community must be properly informed. This is the
most crucial step in the whole process that must be accomplished through the
community’s most influential members (gate keepers/opinion leaders)
These
are the individuals who control both formally and informally the political
climate to the community, they also know their community how it functions and
how accomplish task within it e.g. politicians, religious ledges, activist
groups, education leaders etc.
Before
approaching these individuals, one must study the community well; you should
know where the power lies what type of politics must be used to solve a problem
and whether the particular problem to be solved has ever been dealt with in the
community.
3. Organizing the people
Obtaining
the support of the community interested in seeing the problem should (executive
participants, as they will end up doing the majority of the work).It’s also
important to involve those individuals directly affected by the problem.
The
work of this particular group is to recruit more members of the community to
the course, this helps spread out of the work load and generate more resources
to deal with the problem in expanding their constituencies, the organizers
should be sure to
- Identify people who are affected by the problem of concern
- Ensure a reward for the volunteers
- Keep volunteers assignment with their ability and expertise
- Consists providing appropriate training to make sure volunteers are okay with their task.
4. Identify the specific
problem
This
is the isolation and defining more carefully the problems that need to be
solved.
Community
problems are complex and the reality is that somebody usually benefits if the
problem remains unsolved.
5. Determine priorities and
setting goals
More
often than not, the resources needed to solve all the problems are not
available and thus need to prioritize. Prioritization is achieved through
general agreement or consensus so that some of ownership, participants will not
be wiling to give their resources, time, energy etc towards disowning the
problem.
Once
the problem is prioritized, goals need to be identified to serve as a guide for
problem solving.
6. Arriving at the strategy
and selecting intervention activity
These
are the alternative strategies or consideration o various alternatives for
solving the problem. Strategy involves selecting one or more intervention
activities. Each type of intervention activities, again the group must work
through consensus and compromise.
7. Implementing the plan
This
entails identifying and collecting the necessary resources for implementation
and creating appropriate work plan (time schedule) for implementation. It is
the carrying out of the activities that has been agreed on in the previous step
that is embarked on at this step.
8. Evaluating the outcome
of the plan of action
This
is the comparing of the outcome of the process to goals and objectives that
have been set initially. The achievement that was realized the factors that contributed
to their realization or failure to realize that they are considered
/ascertained. This provides for a learning opportunity and a motivation process
for all who participated in the process.
9. Maintaining the outcome
in the community
This
is the most difficult step in the entire process. It is at this point that the
organizers need to seriously consider the need for the community development
i.e. the creation of an organization to provide a long term capacity for
problem solving.
10. Looping back
This
is the review/reconsideration of what transpired in the entire process before
proceeding on the stake holders reflect on all activities that took place from
the beginning and derived lessons for future intervention from them.
Challenges of community organization
The
process of community organization is influenced by a range of internal and
external factors.
Internal factors
·
Misunderstanding
among the members
·
Lack
of clear goal and objectives (different need)
·
Communication
barriers among members
·
Poor
patterns of work in the nature and variety of activities and the extend of
autonomy and freedom of action
·
Lack
of social interaction with the organization/community
·
Individual
differences e.g. social economic status
·
Cultural
diversity differences
External factors
·
Advance
in information technology
·
Changing
roles in a society
·
Conflicting
interest from other stake holders
·
Government
policy
·
Changing
population trends
·
Lack
of political goodwill
GROUPS AND DEVELOPMENT
The tendency to join with others in
groups is perhaps the most important single characteristic of humans, and these
groups leave an indelible imprint on their members and on society. To
understand people, we must understand their groups.
A group is defined as two or more
individuals who are connected to one another by social relationships.
A group refer to persons who are
interacting with one another in such a manner that each person influences and
is influenced by each other person
Group dynamics are the
influential interpersonal processes that take place in groups. The size of a
group influences its nature in many ways, for a group with only two or three
members possesses many unique characteristics simply because it includes so few
members. When people join a group, they initially spend much of their time
trying to come to terms with the requirements of their role. If they cannot
meet the role’s demand, they might not remain a member for long.
Types of groups
Groups can be
classified into;
a.
Primary or secondary groups - Primary groups, such as
family and friends, are small, long term groups characterized by face-to-face
interaction and high levels of cohesiveness, solidarity, and member
identification. Secondary groups are larger and more formally organized than
primary groups, and they tend to be shorter in duration and less emotionally involving.
b.
planned and emergent groups - planned groups, which are
deliberately formed by their members or by an external authority for some
purpose, and emergent groups, which come into existence spontaneously when
individuals join together in the same physical location or form gradually over
time as individuals find themselves repeatedly interacting with the same subset
of individuals.
Functions of groups
Provide their
members with a sense of belonging. This allows people to feel connected to one
another and helps society co-exist
Community mobilization
Community mobilization is a process
whereby a group of people have transcended their differences to meet on equal
terms in order to facilitate a participatory decision-making process. In other
words it can be viewed as a process which begins a dialogue among members of
the community to determine who, what, and how issues are decided, and also to
provide an avenue for everyone to participate in decisions that affect their
lives.
A community
mobilization approach is valuable because it fulfills people’s rights to
participate and to determine their own future. It enables groups to create
local solutions to local problems. These local solutions will be more sustainable
than external solutions that do not fit well with the local situation,
culture and practices. When communities define the problem, set common goals
and work together on their own programs, to achieve the goals, the communities
change in ways that will last after the project ends.
Community mobilization allows people in the
community to:
a.
Identify needs and promote community interests.
b.
Promote good leadership and democratic decision making.
c.
Identify specific groups for undertaking specific
problems.
d.
Identify all the available resources in the community.
e.
Plan the best use of the available resources.
f.
enable the community to better govern itself
STAKEHOLDER
ANALYSIS AND MANAGEMENT
A stakeholder is
the "person, or organization that is actively involved in the project, or
whose interests may be positively or negatively affected by execution or
completion of the project. A stakeholder may also exert influence over the
project and its deliverables."
Stakeholder is Individuals
and groups with a multitude of interests, expectations, and demands as to what
business should provide to society. A stake is an interest or right or
ownership.
Stakeholders can
be differentiated as either.
·
Primary
stakeholders are those stakeholders that have a direct stake in the organization
and its success
·
Secondary
stakeholders are those that have a public or special interest stake in
the organization
Stakeholder analysis
Stakeholder
analysis is a process of systematically gathering and analyzing qualitative
information to determine whose interests should be taken into account when
developing and/or implementing a policy or program.
The analysis
includes such stakeholder characteristics as knowledge of the policy, interests
related to the policy, position for or against the policy, potential alliances
with other stakeholders, and ability to affect the policy process (through
power and/or leadership)
Stakeholder analysis process
There are eight
major steps in the process:
1.
Planning the process - Define the purpose of the analysis,
and identify uses for the results. Information generated from stakeholder
analysis may serve several purposes: to provide input for other analyses; to
inform the development of action plans to increase support for a reform policy;
or to guide a participatory, consensus-building process.
2.
Selecting and defining a policy. For a stakeholder
analysis to be useful, it must be focused on a specific policy or issue.
3.
Identifying key stakeholders. Identifying the key
stakeholders is extremely important to the success of the analysis.
4.
Adapting the tools. Generally, very little secondary
information is available on stakeholders. As a result, the working group should
plan to interview the priority stakeholders identified to gain accurate
information on their positions, interests, and ability to affect the process.
5.
Collecting and recording the information.
6.
Filling in the stakeholder table. The table should
address the types of stakeholder, the area of participation, objective of the
stakeholder, perceived risk or attitude, stakeholder management strategy.
7.
Analyzing the stakeholder table
8.
Using the information
Importance of stakeholders
What
Stakeholders Give
- Provision of financial assistance
- Provision of Technical Assistance
- Volunteer time
- Goods/Products
- Sponsorships
- Assets / Equipment
Partnership and
collaboration
A legal
partnership is a contractual relationship involving close cooperation between
two or more parties having specified and joint rights and responsibilities.
Each party has an equal share of the risk as well as the reward.
Collaboration
involves cooperation in which parties are not necessarily bound contractually.
There is a relationship, but it is usually less formal than a binding, legal
contract and responsibilities may not be shared equally. Collaboration exists
when several people pool their common interests, assets and professional skills
to promote broader interests for the community’s benefit. The most important
thing to remember is: Organizations don't collaborate – people collaborate.
Community development largely
depend on collaboration and partnership since it deals will diverse people,
community or groups who need to collaborate so as to improve their well being.
Importance of partnership, collaboration and networking
a. Enables
sharing of information and ideas thus enhancing the partner’s strategies and
programme implementation
b. Enables
people/community groups to avoid duplication in delivery of services to
communities this allows for effective utilization of resources in various
intervention measurers
c. It
enhances feelings of ownership among different stake holders involved.
d. Programs
tend to be successful because of the complementarily of skills and expertise
that is pulled together through networking collaboration and partnership thus
reducing cost in terms of human and other resources.
e. Collaboration
and networking helps to crate cross border awareness of common problems.
f. It
provides members with support and encouragement as opposed to when one is
working in isolations
g. It
provides the needy masses or groups of people with an ability to influence
policies both locally and internationally.
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